COVID-19 Information
At Sunrise Tours, the health and safety of our staff and customers is our top priority. As we continue to monitor the status of COVID-19, we have decided to allow our staff to work from home. Starting Wednesday, March 18, the office will be closed. We will continue to be fully operational including answering phones, emails and mail, but we ask that you please do not visit our physical offices in St. Louis or Kansas City. If you have any questions or concerns, please call or email.
As of June 1, we have cancelled all Sunrise Tours departures through August, 2020. In addition, we have canceled future 2020 departures NOT listed on the website.
If you are registered for a tour not
listed on the website, you are welcome to transfer your deposit to a different
vacation (please email shelby@travelsunrise.com or victoria@travelsunrise.com to do so) or we will send you a
full refund of your deposit. You do NOT have to call or email to
request a refund of deposit for a tour not listed on the website, we will be
processing refunds over the next several weeks. Please be patient, we
have hundreds to process.
What will my Sunrise Tour look like?
Until effective treatments (and hopefully
a vaccine) are found, traveling with Sunrise Tours will look a little
different. We are committed to doing our best to keep you safe and
healthy as you explore the world with Sunrise Tours. Along with our
hotel, restaurant, motorcoach, and airline partners, we have instituted
processes and guidelines to help keep you safe. As recommendations from
the CDC and other professionals evolve, our safety precautions and
guidelines on tour may change. Details of Covid-19 precautions for your
tour will be communicated before you make final payment but listed below are the highlights of our efforts.
- To enable social distancing on the motorcoach, we will limit the number of travelers per tour. In order to accommodate this lowered capacity, we have instituted a $10pp/day surcharge to previously published 2020 departure prices. This surcharge will be indicated on your final invoice.
- Masks will be required while on the bus. Bring your own or if you prefer, your Sunrise Tour manager will have one for your use.
- No food or drink served by your tour manager on the bus.
- We will not rotate seats on the bus throughout the tour.
- Enhanced cleaning of the motorcoach throughout your tour, including hand sanitizer available.
- You will be required to return a short health questionnaire one week before departure.
- You will be required to purchase travel protection (the plan offered by Sunrise Tours or any other plan of your choosing) to protect your travel investment should you need to cancel.